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Privacy Policy

Who we are

We are The Dog House Ltd

Our website address is: https://thedoghouse-protrain.co.uk

What personal data we collect and why we collect it

Contact forms

Any information you enter on a contact or enquiry form will be collected by us for our records in order to be able to deal with your enquiry and to return the requested information to you.  We retain this information indefinitely or until you ask us to delete it.  Certain information will however be retained as required by accounting policies for a period of at least six years. No identifiable personal information is collected or retained by this website.

Cookies

If you use this website we will ask you if you are willing to accept cookies.  Either way we will set a temporary cookie to remember your choice.  This cookie contains no personal data and is discarded when you close your browser. We will also set up several cookies to determine which pages of our website you visit and certain technical information regarding the device you use and the screen size etc. Your screen options cookies last for a year.  Cookies neither store nor seek to determine any personal data.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use statcounter.com to track usage of our website.  Statcounter has its own privacy policy which can be viewed here at https://statcounter.com/about/legal/.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Our website domain is secured thereby ensuring that all transmission between website and server are encrypted

 

Address

The Dog House
Unit 4b, Raynham Road
Hempton
Fakenham
NR21 7LN

Contact Details

info@thedoghouse-protrain.co.uk

01328 853373

Click here for directions map

Opening Hours

Mon to Fri 9am to 5pm

Give us a call to find out
everything you need to know.